SBI General Insurance Recruitment 2017: 01 Quality Analyst Vacancy for Graduate, Post Graduate
SBI General Insurance recruitment 2017 proposes to receive the application from applicants in Online Mode. Eligible candidates can submit their application to SBI General Insurance before 03/08/2017.
Job name: - Quality Analyst
Job location: - THANE
Salary structure: - Not Mentioned
Job vacancies:- 01
Qualification: - Any Graduate, Any Post Graduate
Last Date To Apply 03/08/2017
Qualifications: Graduation/Post Graduation in any faculty from a recognized University/Institution. Strong knowledge of various technology platforms and orientation to modern word-processing and spreadsheet tools
Experience: Minimum 1-year experience in an Insurance Company/BPO industry as a Quality Evaluator.
Key Responsibilities: Evaluating calls/emails as per the sampling process Provide positive and constructive feedback and coaching to the agent's Refresher Training / Coaching if required to be taken with the agent Handle Process Related Queries Conduct Calibration Sessions with the Operations Team Report to superiors on defined frequency in the manner laid down. Deliver on the KPI’s set by the Company. Should possess good communication and interpersonal skills
Interested and eligible candidates can apply before 03/08/2017.
Selection Will be Based either Written Exam/Interview by the SBI General Insurance norms or decision.
How To Apply?
Interested Candidates are requested to apply on before 03/08/2017.
Address For The Job: SBI General Insurance, THANE
Last Date to Apply: 03/08/2017