RedBus Call Centre Executives - job vacancies - Bengaluru
Private organization:- RedBus Pvt Ltd
Jobname:- Call Centre Executives
Job location:- Kodihalli, Bengaluru
Salary structure:- Rs:- 10,000 to 17,000 Monthly
Experience:- Freshers allowed
official website:- https://www.redbus.in/
Qualification:- 12th pass mandatory
key skills:- Good Hindi skills Ability to [Speak]
Fluent English skills Ability to [Speak]
age:- 18 - 30 yrs
Shift Timings:- 4:00 pm - 12:00 am, 3:00 pm - 11:00 pm
Working Days:- 6 days (Rotational Off)
others:- No Cab facility
Candidates will be on team lease payroll
Communication - Any 1 South language must
1st round – HR screening
2nd round – Online test (listening, Verbal & reasoning)
3rd round – Quality round (communication check round)
4th round – Operations Head round
To immediately book customer tickets and provide information on new offerings, availability of seats, promotional schemes etc.
Deliver customer service and build customer satisfaction and loyalty.Candidates from Engineering background must not apply
Provide an exact solution to customer queries.
Respond to Sales Enquiries from new and existing customers.
Meet Sales Targets & call quality standards.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she talks to
Candidates working at 3 PM – 11PM shift will be provided Additional Rs. 1000 /- as Shift allowance Candidates working in 4 PM – 12 AM shift will be provided Additional Rs. 2000 /- as Shift allowance
Incentives will be provided on Target achievement